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Information Technology

Document merge functionality

The client wanted to create a single document composed of a document containing text and images, that they create and upload from the portal with a fixed text at the beginning and the end of this merged document.

The Challenge

What Was Holding the Business Back?

The organization required a consistent way to generate standardized documents while allowing users to include custom content and images.

Manual Documenting Creating standardized business documents required repetitive manual effort and formatting.
Content Consistency Business documents needed mandatory introductory and closing sections for compliance and branding.
Document Assembly There was no automated mechanism to merge uploaded documents with predefined templates.
User Experience Users required a simple portal-based process to generate finalized business documents without manual editing.
Objective

What We Set Out to Achieve

Develop an automated document generation solution that combines user-uploaded documents with predefined introductory and closing templates. The objective was to standardize document creation, reduce manual effort, maintain consistent formatting, and improve the overall document generation experience.
Our Approach & Solution

How We Delivered Results

An Azure Web API integrated with Dynamics 365 Sales was implemented to automate document assembly and deliver standardized business documents.

01
Template Design
Created standardized document templates within Dynamics 365 for the mandatory introductory and concluding document sections.
02
API Development
Developed and hosted an Azure Web API to automate document retrieval, merging, and final document generation.
03
Document Assembly
Combined user-uploaded documents with predefined templates to generate a single, standardized business document.
04
Portal Integration
Integrated the solution with the customer portal to provide a seamless document generation experience for end users.
Azure API
Hosted the document processing service on Azure Web API for secure, scalable, and reliable document generation.
Template Merge
Automatically combined fixed business templates with uploaded content while preserving formatting and images.
CRM Integration
Leveraged Dynamics 365 document templates to maintain consistent business standards across generated documents.
Process Automation
Reduced manual document preparation by automating the complete document assembly workflow.
Results & Impact

The Outcome

The solution standardized document generation, reduced manual effort, and delivered a consistent document creation experience.

1 Doc
Merged Document Output
100%
Template Consistency
24/7
Automated Processing
1 API
Azure Integration
Conclusion

The Bigger Picture

The automated document merge solution simplified business document generation by combining Dynamics 365 templates with user-uploaded content through an Azure Web API. The solution eliminated repetitive manual document preparation, ensured consistent formatting and branding, and provided users with a seamless portal experience. By standardizing document creation while preserving flexibility for custom content, the organization achieved greater efficiency, improved consistency, and a scalable approach to enterprise document management.

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