Stop working around disconnected modules — configure an ERP & CRM engine that drives operational outcomes.
Poor sales pipeline visibility — Sales executives manage deals in spreadsheets, preventing leadership from forecasting quarterly revenues accurately.
Fragmented customer support channels — Service agents lack unified dashboards to view case histories, delaying response times.
Siloed accounting & inventory databases — Operations teams enter data twice because the billing system doesn't sync with warehouse inventory.
Manual field service scheduling — Dispatchers schedule technicians via phone, leading to route delays and missed client appointments.
Low CRM staff adoption — Users avoid the CRM because the layout is slow, overly complex, and doesn't save time.
Over-customized D365 modules — The system contains excessive custom code, causing standard platform upgrades to fail.
Stalled Business Central rollouts — Implementation stops mid-way because configurations fail to handle complex invoicing rules.
Broken third-party integration pipelines — Integrations between Dynamics and billing portals break during system API updates.
Spiralling user licensing costs — Paying for full CRM licenses for employees who only need basic read-only access.
Corrupt historical data migrations — Importing legacy client files fails, creating duplicate profiles and corrupt contact records.
Tell us a little about your situation — we'll suggest the right Microsoft solution for you.
ERP and CRM implementations deployed across complex business operations.
Migrate data from a CRM (Sandbox) to another CRM environment (Production) while preserving data integrity, entity relationships, and system metadata using SQL Server Integration Services (SSIS) and KingswaySoft SSIS Integration Toolkit for Microsoft Dynamics 365.
Our client, an innovative organization focused on enhancing operational processes, identified the need for a notification on the Mobile App, whenever a work order is booked for resource.
The client has law firm in the United States, handling litigation processes and managing organizational cases. They required an efficient document management system to securely store client documents on a per-case basis.
We combine technical Dynamics expertise with deep industry knowledge to deliver systems that support real workflows.
Our Dynamics 365 practice deploys ERP and CRM platforms. We specialize in Business Central configuration, custom D365 Sales processes, Customer Service portals, and integration pipelines.
From initial scoping to deploying integrated business platforms, we deliver Dynamics outcomes.
We cover the entire lifecycle, from configuration assessment and scoping to migrations and custom apps.
Setting up general ledgers, accounts receivable, and item warehouse schemas to manage operations.
Designing custom lead routing pipelines, opportunity stages, and email-logging integrations.
Configuring support case queues, automated routing rules, and customer feedback surveys.
Setting up work order management templates, dispatch boards, and mobile engineer portals.
Integrating Dynamics with internal billing databases and CRM platforms using Azure Integration Services.
Consulting with teams to analyze ERP needs, outline licence requirements, and build roadmap plans.