Stop working around disconnected modules - configure Microsoft Dynamics 365, Business Central ERP, and CRM solutions that drive operational outcomes.
Poor sales pipeline visibility — Sales executives manage deals in spreadsheets, preventing leadership from forecasting quarterly revenues accurately.
Fragmented customer support channels — Service agents lack unified dashboards to view case histories, delaying response times.
Siloed accounting & inventory databases — Operations teams enter data twice because the billing system doesn't sync with warehouse inventory.
Manual field service scheduling — Dispatchers schedule technicians via phone, leading to route delays and missed client appointments.
Low CRM staff adoption — Users avoid the CRM because the layout is slow, overly complex, and doesn't save time.
Over-customized D365 modules — The system contains excessive custom code, making Microsoft Dynamics 365 difficult to maintain, upgrade, and scale.
Stalled Business Central rollouts — Implementation stops mid-way because Microsoft Business Central configuration does not fully match business processes.
Broken third-party integration pipelines — Integrations between Dynamics 365, Business Central, billing systems, and external applications break during critical workflows.
Spiralling user licensing costs — Paying for full CRM licenses for employees who only need basic read-only access.
Corrupt historical data migrations — Importing legacy client files creates duplicate profiles and inconsistent data across Microsoft Dynamics CRM and Business Central.
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Microsoft Dynamics 365, Business Central ERP, and CRM implementations deployed across complex business operations.
This case study covers a large-scale enterprise document migration from legacy Windows file servers to SharePoint Online for a financial services organization. The migration involved approximately 2.5TB of unstructured data across more than 15 departmental file shares, requiring complex permission mapping, automated metadata extraction, and strict compliance adherence. The solution improved document discoverability, enabled modern collaboration, and resulted in significant storage cost optimization.
Migrate data from a CRM (Sandbox) to another CRM environment (Production) while preserving data integrity, entity relationships, and system metadata using SQL Server Integration Services (SSIS) and KingswaySoft SSIS Integration Toolkit for Microsoft Dynamics 365.
Our client, an innovative organization focused on enhancing operational processes, identified the need for a notification on the Mobile App, whenever a work order is booked for resource.
We combine Microsoft Dynamics 365 expertise with deep industry knowledge to deliver ERP and CRM systems that support real business workflows.
Our Microsoft Dynamics 365 practice delivers ERP and CRM platforms, specializing in Microsoft Business Central configuration, Dynamics 365 Sales processes, Customer Service portals, and integration pipelines.
From initial scoping to deploying integrated Microsoft Dynamics 365 and Business Central solutions, we deliver practical business outcomes.
We cover the entire lifecycle, from configuration assessment and scoping to migrations and custom apps.
Setting up general ledgers, accounts receivable, and item warehouse schemas to manage operations with Business Central ERP.
Designing custom lead routing pipelines, opportunity stages, and email-logging integrations for Microsoft Dynamics CRM.
Configuring support case queues, automated routing rules, and customer feedback surveys.
Setting up work order management templates, dispatch boards, and mobile engineer portals.
Integrating Microsoft Dynamics 365 and Business Central with internal billing databases, CRM platforms, and third-party systems using Azure integration services.
Consulting with teams to assess Business Central ERP needs, outline licensing requirements, evaluate modules, and build implementation roadmaps.